Privacy Policy

Last updated: September 1st 2021

1. Introduction

This Privacy Policy explains how Shortimize [a product of What Time Is It Inc.] ("we", "us", or "our") collects, uses, and protects your personal information when you use our website and services.

We take the privacy of your data extremely seriously. We will only access your account in two specific circumstances: to assist you with a problem you've reported, or to resolve a software bug.

2. Information We Collect

We may collect personal information such as:

  • Personal information (e.g., name, email address)
  • Usage data (e.g., how you use our services through Hotjar)
  • Device information (e.g., IP address, browser type)
  • Location information (Inferred from IP address)
  • Payment information (All payment information is processed through Stripe)
  • Cookies and similar technologies (to enhance your experience)

when you use our services.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and customer service requests
  • Communicate with you about products, services, offers, and events

4. Data Protection

We implement security measures to protect your personal information from unauthorized access or disclosure.

5. Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please email us at support@shortimize.com.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or delete the information we have on you
  • The right of rectification
  • The right to object
  • The right of restriction
  • The right to data portability
  • The right to withdraw consent

Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data.

6. Your Data Protection Rights under the California Privacy Protection Act (CalOPPA)

According to CalOPPA we agree to the following:

  • Users can visit our site anonymously
  • Our Privacy Policy link includes the word "Privacy" and can easily be found on our home page
  • Users will be notified of any privacy policy changes on our Privacy Policy Page
  • Users are able to change their personal information by emailing us at support@shortimize.com

Our Policy on "Do Not Track" Signals: We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place.

7. Your Data Protection Rights under the California Consumer Privacy Act (CCPA)

If you are a California resident, you are entitled to learn what data we collect about you, ask to delete your data and not to sell (share) it. To exercise your data protection rights, you can make certain requests and ask us for:

  • The categories of personal information we have collected about you
  • The categories of sources from which we collect your personal information
  • The business or commercial purpose for collecting or selling your personal information
  • The categories of third parties with whom we share personal information
  • The specific pieces of personal information we have collected about you
  • A list of categories of personal information that we have sold or disclosed for a business purpose

To exercise your California data protection rights described above, please send your request(s) by email to: support@shortimize.com

8. Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), provide Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

9. Your Rights

You have the right to access, correct, or delete your personal information. Contact us to exercise these rights.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@shortimize.com